refund policy

refund & return policy

thank you for choosing sundaze. please take a moment to review our policy before completing your purchase.

all sales are final

all items purchased from sundaze are final sale. we do not accept returns, exchanges, or provide refunds for any orders.
please ensure you review all product descriptions, measurements, and fabric details before placing your order. if you need help choosing a size or understanding a product, our team is available to assist you prior to checkout.

damages & issues

although we do not accept returns, we always want you to receive your order in perfect condition.
please inspect your items upon delivery and contact us within 48 hours if:

  • your item arrives damaged
  • your item is defective
  • you received the wrong product

include your order number and clear photos of the issue so we can assess the situation and make it right.

order cancellations

because all sales are final and orders begin processing immediately, we are unable to cancel or modify orders after they are placed.

contact us

if you have any questions before purchasing or need assistance with an order, you can reach us at: hello@sundaze.ae